Policies & Procedures.
Policy and Procedure: Securing Catering Services with The 3 Alexanders Catering
1. Retainer Fee for Booking
To secure your desired date for catering services, a non-refundable retainer fee is required. This fee ensures your booking is confirmed and holds your place on our schedule.
2. Supplementary Information Requests
While we strive to provide comprehensive details through our seamless ordering system, any additional or customized information requests requiring significant time or resources will incur a nominal fee.
3. Agreement and Confirmation
All fees must be paid in accordance with the provided timelines to finalize your booking. Full details of the terms will be outlined in your catering agreement.
For further clarification, please contact our team directly.